At Truckload Liquidations, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we’re here to help.

Returns
You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. Mostly 3 business days

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions about our Refund Policy, please contact us:

  • By email: info@truckloadliquidations.store
  • By phone: (616) 536-4253

Damaged or Defective Items
In the rare event that your item arrives damaged or defective, please contact us immediately upon receipt. We will work with you to resolve the issue promptly and provide a replacement or refund as necessary.

Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods, custom products, and clearance items. Please contact us if you have questions or concerns about specific items.

Cancellation Policy
To cancel an order, please contact us as soon as possible. If your order has not yet been shipped, we will process the cancellation and issue a refund. If the order has already been shipped, you will need to follow the standard return process outlined above.

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